Page 40 - ACCESS ANNUAL REPORT 2019

Access Bank is deploying the new state of the art POS machines which will accept contactless cards, QR code-based wallets, and mobile money in addition to conventional cards.
New Corporate Pay Solution
The AccessPay is a self-service web-based platform that enables Corporates to sign up and send the forms to the Bank digitally. The platform allows for processing of salaries and other vendor payments rom the com ort o the office. Payments for SSNIT contributions and port charges are also available on the platform.
Through design thinking concepts, we work closely with other business units to facilitate various solutions to our clients for dedicated and speciali ed payment and collections services. ow, more than ever consumers are completely in control.
Internal Evolution
Within the Bank, our digital transformation is a collaborative work. Our working environment is an intermingling of departments, functions and products which affords us an open’ structure that supports agile decision making and much greater cross-departmental interaction on behalf of our customer. The idea is to digitally transform the actual end to end customer experience. Thus, in the coming year, we hope to unveil a community of merchants, subscribers, shoppers and people from all walks of life, with a common goal to have an experience that keeps them coming back for more. Our mobile and other online platforms will keep evolving to include world class intuitive services that will calm our customers with every click of a button.
We aim to adapt and replicate these capabilities as appropriate across our footprint to enhance client experience, improve efficiency, ain mar et share, disrupt and build “a future-proof Retail Bank”.
Annual Report
growth through innovation
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driving sustainable